Does Fixer automatically repair integrations?

No automatic repair capability is claimed here. The planned approach checks evidence and prepares a supported recovery for review.

Can it help with payment issues?

It may help explain permitted status information where supported. It is not a payment processor and should not request card details or bypass the payment provider’s support controls.

What if the cause is unknown?

The useful answer is an honest boundary: what is confirmed, what is missing and which authorised check should happen next.

Can I use Fixer today?

Fixer is planned and coming soon; a live or pilot release has not been confirmed on this page. Register interest to discuss timing, connected modules and the supported actions for your venue.

Is this chat connected to our restaurant?

No. All four examples use fixed sample records and make no network requests to your restaurant. Approval and STOP illustrate the intended control model, not a live permission system.

FIXER / DIAGNOSTICS & ISSUE FIXING

FIND THE MISSING STEP.KEEP SERVICE MOVING.

A planned diagnostics agent for restaurant order and workflow issues. Follow the evidence, explain what is known and prepare the next check.

Try the examples Register interest

Planned / Coming soon No live or pilot release confirmed.

A manager and chef tracing an order from a tablet to the kitchen ticket rail — “Why hasn’t this delivery order reached the kitchen?”

Something is missing. Guessing can make a second problem.

When a delivery ticket does not reach the kitchen, resending it immediately can create a duplicate. Fixer is designed to trace one order through connected records before proposing a recovery.

TRACE THE ORDER.THEN CHOOSE THE FIX.

Start with your restaurant’s diagnostics & issue fixing work. Fixer is planned to help your team check the records, prepare a useful next step and review the result. Available modules and actions need confirmation for your venue.

Follow one identifier

Compare the order, kitchen and handoff records for the same order rather than blending separate incidents.

Separate evidence from inference

Show the last confirmed stage, missing records and likely next checks without claiming a cause that is not recorded.

Prepare a safe recovery

Describe the proposed action, its duplicate risk and what still needs checking before it is approved.

FOUR QUESTIONS FOR FIXER

SOMETHING NOT RIGHT?START WITH THE RECORDS.

Choose a sample chat. Check its records, review the next step, or use STOP. Nothing connects to or changes a real restaurant.

CHOOSE A RESTAURANT JOB

These examples use sample data. Nothing is sent to a restaurant or changed in ERPFY.

Ask ERPFY / FixerINTERACTIVE EXAMPLE

Ask
Check
Preview
Done & logged

Why has this takeaway order not reached the kitchen?

FIXER

The right specialist picks it up.

Fixer would check the connected restaurant records before answering. Start with the example data below.

Order and kitchen history
Connection status and errors
Handoff and audit records

THE RECORDSBEHIND THE ANSWER.

Fixer needs the right information, not access to everything. These are the proposed inputs; a module listed here is not proof of a live connection.

Order and kitchen history: Identifiers and recorded events for the specific order being investigated.
Connection status and errors: Permitted operational status, not credentials, raw internal exceptions or card details.
Handoff and audit records: Previous actions, acknowledgements and relevant operator checks.

THE PROPOSED APPROVAL BOUNDARY

READ THE RECORDS.REVIEW THE CHANGE.

Reading, preparing and acting are different permissions. The live role controls and supported actions need confirmation during setup.

Read what is permitted

Read the permitted status and event history for the issue.

Review before acting

A retry, resend or status correction must be an explicitly supported action with an authorised review and duplicate safeguards.

Keep the human responsibility

Fixer must not bypass security, repeatedly resend an order, expose credentials or assert an unrecorded root cause.

Keep the next order clear.

An order can touch the counter, kitchen and delivery team. The planned agents bring those records into the same question, so your team can see which step needs attention.

Order context, before the next move.

Explore the drawings with your pointer or touch. Keyboard: Tab into a drawing, then use Enter or the arrow keys; Escape returns it to rest. Illustrations only—no venue actions.

PLANNED / COMING SOON

INTERESTED INFIXER?

Tell us where this job could help your restaurant. The ERPFY team will discuss timing, required records and supported actions before any pilot or live access is confirmed.

This opens the contact form with Fixer in your enquiry. It does not activate an agent or confirm a place in a pilot.

Before you get started

BEFORE YOU ASKFIXER.

See all agents

START WITH THE JOBYOUR TEAM NEEDS HELP WITH.

Bring us your restaurant’s diagnostics & issue fixing questions. Let’s discuss what Fixer would need to work well for your venue.