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SHIFT / ORDERS & DELIVERY

KEEP EVERY ORDERMOVING THROUGH SERVICE.

A planned orders and delivery agent for the middle of service. See what is waiting, what is ready and what needs a person’s attention.

Planned / Coming soon No live or pilot release confirmed.

A chef and floor team coordinating orders at a restaurant kitchen pass
“Which orders need our attention right now?”

The dining room, kitchen and delivery queue do not wait for each other.

An open order is not the same as a kitchen delay, and a prepared bag is not the same as a completed delivery. Shift is designed to explain those stages without hiding the records or their timestamps.

ONE SERVICE VIEW.THE NEXT ORDER CLEAR.

Start with your restaurant’s orders & delivery work. Shift is planned to help your team check the records, prepare a useful next step and review the result. Available modules and actions need confirmation for your venue.

Review the open queue

Group orders by their actual service stage and bring exceptions forward.

Check the handoff

Connect kitchen readiness with pickup or dispatch records where a supported connection exists.

Prepare a shift note

Turn the items that need attention into a short handover for the floor and kitchen leads.

FOUR QUESTIONS FOR SHIFT

WHAT’S WAITING?ASK SHIFT.

Choose a sample chat. Check its records, review the next step, or use STOP. Nothing connects to or changes a real restaurant.

CHOOSE A RESTAURANT JOB

These examples use sample data. Nothing is sent to a restaurant or changed in ERPFY.

Ask ERPFY / ShiftINTERACTIVE EXAMPLE
  1. Ask
  2. Check
  3. Preview
  4. Done & logged

Which orders need our attention?

SHIFT

The right specialist picks it up.

Shift would check the connected restaurant records before answering. Start with the example data below.

  • Orders and kitchen status
  • Pickup and delivery records
  • Bookings and shift notes

THE RECORDSBEHIND THE ANSWER.

Shift needs the right information, not access to everything. These are the proposed inputs; a module listed here is not proof of a live connection.

Orders and kitchen status
Order identifiers, fulfilment stages and the most recent recorded update.
Pickup and delivery records
Collection or dispatch events from connections actually enabled for the venue.
Bookings and shift notes
Incoming tables and the handover context that helps the team prioritise.

THE PROPOSED APPROVAL BOUNDARY

READ THE RECORDS.REVIEW THE CHANGE.

Reading, preparing and acting are different permissions. The live role controls and supported actions need confirmation during setup.

Read what is permitted

Read permitted order, kitchen and handoff records.

Review before acting

Sending a handover, changing an order status or initiating a supported dispatch requires the relevant permission and review.

Keep the human responsibility

A briefing must not imply that food was prepared, a courier arrived or a guest was served without evidence.

FOLLOW THE ORDER.FIND THE NEXT STEP.

When something stalls, start with the ticket and the records behind it.

Keep the next order clear.

An order can touch the counter, kitchen and delivery team. The planned agents bring those records into the same question, so your team can see which step needs attention.

Order context, before the next move.

Explore the drawings with your pointer or touch. Keyboard: Tab into a drawing, then use Enter or the arrow keys; Escape returns it to rest. Illustrations only—no venue actions.

PLANNED / COMING SOON

INTERESTED INSHIFT?

Tell us where this job could help your restaurant. The ERPFY team will discuss timing, required records and supported actions before any pilot or live access is confirmed.

Register interest

This opens the contact form with Shift in your enquiry. It does not activate an agent or confirm a place in a pilot.

Before you get started

BEFORE YOU ASKSHIFT.

START WITH THE JOBYOUR TEAM NEEDS HELP WITH.

Bring us your restaurant’s orders & delivery questions. Let’s discuss what Shift would need to work well for your venue.

Register interest