Is a free table enough to confirm a booking?

No. The intended check also considers party size, the service window, turn times and existing reservations.

How is Host different from Voice Agent?

Host is the planned team-facing agent for guest and booking questions. Voice Agent has its own existing page for guest phone calls at /ai/voice-agent.

Can staff see the whole guest profile?

That is not implied by this page. The planned answer should use only information relevant to service and permitted for that role.

Can I use Host today?

Host is planned and coming soon; a live or pilot release has not been confirmed on this page. Register interest to discuss timing, connected modules and the supported actions for your venue.

Is this chat connected to our restaurant?

No. All four examples use fixed sample records and make no network requests to your restaurant. Approval and STOP illustrate the intended control model, not a live permission system.

HOST / GUEST CRM & LOYALTY

KNOW THE ARRIVALS.PREPARE THE WELCOME.

A planned guest CRM, loyalty and bookings agent for the floor. Check the table, bring together the relevant guest notes and prepare a better-informed welcome.

Try the examples Register interest

Planned / Coming soon No live or pilot release confirmed.

A restaurant host coordinating a floor plan, table booking and guest arrival — “What should we know about tonight’s returning guests?”

The booking is confirmed. The useful details are still scattered.

Table capacity, turn times, existing bookings and permitted guest notes all affect a welcome. Host is designed to bring that context together without treating an empty-looking table as guaranteed availability.

THE RIGHT TABLE.THE RIGHT DETAILS.

Start with your restaurant’s guest crm & loyalty work. Host is planned to help your team check the records, prepare a useful next step and review the result. Available modules and actions need confirmation for your venue.

Check availability properly

Consider table capacity, booking rules, existing reservations and service timing.

Prepare the arrival briefing

Surface relevant permitted notes and returning-guest context without exposing unnecessary personal information.

Prepare the booking change

Draft a reservation or seating change with the exact time, party size and table made clear.

FOUR QUESTIONS FOR HOST

CAN WE FIT THEM IN?CHECK WITH HOST.

Choose a sample chat. Check its records, review the next step, or use STOP. Nothing connects to or changes a real restaurant.

CHOOSE A RESTAURANT JOB

These examples use sample data. Nothing is sent to a restaurant or changed in ERPFY.

Ask ERPFY / HostINTERACTIVE EXAMPLE

Ask
Check
Preview
Done & logged

Can we book six people at 7 pm?

HOST

The right specialist picks it up.

Host would check the connected restaurant records before answering. Start with the example data below.

Bookings and floor plan
Guest profiles and service notes
Loyalty and venue rules

THE RECORDSBEHIND THE ANSWER.

Host needs the right information, not access to everything. These are the proposed inputs; a module listed here is not proof of a live connection.

Bookings and floor plan: Party sizes, table capacity, existing reservations and turn-time rules.
Guest profiles and service notes: Relevant recorded preferences visible to the operator’s role.
Loyalty and venue rules: Approved guest context, service limits and booking settings where connected.

THE PROPOSED APPROVAL BOUNDARY

READ THE RECORDS.REVIEW THE CHANGE.

Reading, preparing and acting are different permissions. The live role controls and supported actions need confirmation during setup.

Read what is permitted

Read permitted bookings and relevant guest information.

Review before acting

Making, moving or cancelling a supported reservation needs the correct permission and confirmation of its details.

Keep the human responsibility

Host must not expose unnecessary guest information, infer sensitive preferences or create a booking over a known conflict.

Make room for a better welcome.

Six guests need more than six chairs. Check the arrival time, table options and guest context before preparing a booking change for your team to review.

The right table. The right details.

Explore the drawings with your pointer or touch. Keyboard: Tab into a drawing, then use Enter or the arrow keys; Escape returns it to rest. Illustrations only—no venue actions.

PLANNED / COMING SOON

INTERESTED INHOST?

Tell us where this job could help your restaurant. The ERPFY team will discuss timing, required records and supported actions before any pilot or live access is confirmed.

This opens the contact form with Host in your enquiry. It does not activate an agent or confirm a place in a pilot.

Before you get started

BEFORE YOU ASKHOST.

See all agents

START WITH THE JOBYOUR TEAM NEEDS HELP WITH.

Bring us your restaurant’s guest crm & loyalty questions. Let’s discuss what Host would need to work well for your venue.